JAST USA Helpdesk
How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
JAST USA Website
I have a problem. How can I contact you?
Do your games contain any viruses or malware?
During checkout I get a "declined due to an address or ZIP code mismatch" error
I Can't Reset My Password
I can't login to my account! My password doesn't work but I know it is correct.
How do I redeem a JAST game code?
I get an "Please insert disk" error when I try to run the installer
How to unzip/install If My Heart Had Wings
Installer not downloading. It starts but doesn't finish.
I just see files with .zip.001, .zip.002 extensions. I don't have any .exe files.
Shiny Days/ School Days installation asking for 10th disk
See all 6 articles
Song of Saya won't open on Windows 8 and Windows 7 and gives it gives an error about d3dx9_43.dll
When I run Saya no Uta I get a blank screen
School Days is asking for "Insert disc 2" when running the game
I changed some settings in Littlewitch and now it crashes on start. Help!
Running Moero Downhill Night Blaze gives a .dll error
See all 36 articles
Accessing Bazooka Cafe’s Special Valentines Day Content
Does Sonicomi have all the DLC from the Japanese PS3 version?
How do I apply an extra content DLC patch to a Steam game?
Figures of Happiness DRM Patch
Cosplay Fetish Academy DRM Patch
Shiny Days Patch 1.01e and Bugfixes
Hitomi My Stepsister DRM Patch
Let's Meow Meow DRM Patch
See all 7 articles
Help Desk Software