JAST USA Helpdesk
How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
I have a problem. How can I contact you?
I Can't Reset My Password
Do your games contain any viruses or malware?
I can't login to my account! My password doesn't work but I know it is correct.
During checkout I get a "declined due to an address or ZIP code mismatch" error
View all 7
Game Installation Errors
I get an "Please insert disk" error when I try to run the installer
How to unzip/install If My Heart Had Wings
Installer not downloading. It starts but doesn't finish.
I just see files with .zip.001, .zip.002 extensions. I don't have any .exe files.
Shiny Days/ School Days installation asking for 10th disk
View all 7
Game Questions and Errors
Song of Saya won't open on Windows 8 and Windows 7 and gives it gives an error about d3dx9_43.dll
When I run Saya no Uta I get a blank screen
School Days is asking for "Insert disc 2" when running the game
Accessing Bazooka Cafe’s Special Valentines Day Content
I changed some settings in Littlewitch and now it crashes on start. Help!
View all 40
DMMD Steam Patch Installation Guide
Shiny Days Patch 1.01e and Bugfixes
School Days Patch
Eiyu*Senki Gold Patch
View all 16
Help Desk Software
by Freshdesk Support Desk