JAST USA Helpdesk

Website Issues 7

• I have a problem. How can I contact you?
• I Can't Reset My Password
• Do your games contain any viruses or malware?
• I can't login to my account! My password doesn't work but I know it is correct.
• During checkout I get a "declined due to an address or ZIP code mismatch" error

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Game Installation Errors 7

• I get an "Please insert disk" error when I try to run the installer
• How to unzip/install If My Heart Had Wings
• Installer not downloading. It starts but doesn't finish.
• I just see files with .zip.001, .zip.002 extensions. I don't have any .exe files.
• Shiny Days/ School Days installation asking for 10th disk

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Game Questions and Errors 40

• Song of Saya won't open on Windows 8 and Windows 7 and gives it gives an error about d3dx9_43.dll
• When I run Saya no Uta I get a blank screen
• School Days is asking for "Insert disc 2" when running the game
• Accessing Bazooka Cafe’s Special Valentines Day Content
• I changed some settings in Littlewitch and now it crashes on start. Help!

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Game Patches 16

• DMMD Steam Patch Installation Guide
• Shiny Days Patch 1.01e and Bugfixes
• School Days Patch
• Eiyu*Senki Patch
• Eiyu*Senki Gold Patch

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DLC 1

• 中文版DLC

商城 1

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