Installer not downloading. It starts but doesn't finish.

Modified on Wed, 21 Feb 2018 at 04:23 PM

Some people may experience an issue where their purchased game starts to download, but it fails during the first 10MB or so.


This is most likely caused by what is called HTTP checking (port checking) done by an anti-virus program. Disabling or whitelisting our servers should permanently fix the network error. Your anti-virus should still be active and working normally, but the HTTP/Port-checking feature will be disabled.

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